Security & trust
Protecting your privacy is the foundation
When you hand us your inbox, calendar, and daily admin, you are trusting us with the details of your work and your life. Here, in plain language, is how we keep them safe.
Our pledge
Commitments, not aspirations
We operate to this standard from the first day, and we would rather lose a task than cut a corner on your security.
If anything ever looks wrong, you hear it from us first.
- We never see or hold your password. Delegated access, or an encrypted vault that fills in without revealing it.
- Two-factor protection on everything.
- Your own isolated workspace, never mixed with another client's.
- Access removed within 24 hours when our work ends.
- Confidentiality in writing, signed by your assistant by name.
- Approved channels only: email and secure video calls, never personal chat apps.
- One named contact, and full honesty if anything ever goes wrong.
Felt safety is the product. It is built more by visible discipline than by any tool.
01
Access is limited
Assistants receive only what they need to complete agreed work.
02
Workspaces are separate
Client environments are kept isolated from one another.
03
Accountability is named
You always know who is responsible and who to contact.
Have a question about how we protect you?
Ask us anything. We are glad to walk you through any part of this.